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Can I choose a specific shipping method for my order?
What is the return/refund policy?
I have old items, I want to sell/exchange
Is it safe to do business with you?
How are items delivered?
My country is not on the list!
Do you have warranties for the items?
Can I buy the item which the laws in my country prohibit
Can I trace my item?
Can I have a discount?
What if I don't have a credit card or I don't have PayPal account?


Can I choose a specific shipping method for my order?
Yes, we accept all kinds of services, provided the beforehand notification. The fees would be different

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What is the return/refund policy?
We accept the returning of the second-hand products within 1 months, without asking for reasons, as long as they do not have newly-caused deficiency and can work properly.

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I have old items, I want to sell/exchange
Sure. You are welcome to do so. We collect old things at a reasonable price. Contact us for further discussion.

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Is it safe to do business with you?
We only provide cheap things, which is not quite profitable. What we care most at this stage is to build the reputation. Honest is the fundamental nature we by no means would discard. The transactions inside eCrater.com is quite secure. You do not need to worry about it. We recommend you use Paypal, which ensures high security in deals between unknowns.

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How are items delivered?
The items will be delievered within 2-7 days after order via flat post. Insurance could be added according to your request. special delievery would also be accepted based on your notification.

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My country is not on the list!
Notify us where you are, we will add the country right after the notification.

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Do you have warranties for the items?
We are sorry, we can not provide the warranties from the manufacturer. However we would provide the good-condition product, at least it works well when it arrives. You can return the product if you feel unsatisfactory within 1 month.

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Can I buy the item which the laws in my country prohibit
Sorry, you can not buy it. You have the responsibility to ensure that the transaction doesn't violate the law. "Never Cheaper" would take no responsibility if you do it.

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Can I trace my item?
If you order with a fast delievery, you could trace.

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Can I have a discount?
Sure, if you buy more than one items, we would offer a 90% discount, please contact us.

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What if I don't have a credit card or I don't have PayPal account?
Doesn't matter, we accept cash delievery

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Last Updated: 11 Apr 2007 03:53:30 PDT home  |  about  |  terms  |  contact
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